ESG Literacy and Language Skills in Sales

Discover ESG jargon and learn to conduct ESG-related discussions with clients.
  • Specialist module
  • 20 minutes
  • 4 videos
  • 4 assessments
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    Overview

    Effective ESG language skills have become critical to building sustainable client relationships, communicating sustainable financial solutions and complying with financial ESG regulations. In this module, learners will explore how to effectively communicate ESG concepts and products in client conversations, promote ethical and sustainable practices to themselves and their clients, and contribute to the transition to a more sustainable banking industry.

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    LEARNING OBJECTIVES

    • ESG terminology
    • Harmonisation of the advisory discussion with ESG values and principles
    • Risk management and identification of opportunities within the ESG parameters