ESG Literacy and Language Skills in Sales

Master ESG jargon and conduct ESG-related discussions with customers with confidence.
  • Specialist module
  • 20 minutes
  • 4 videos
  • 4 assessments

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    CONTENTS

    • ESG terminology
    • Prejudices of sustainable finance and ESG
    • Risk management and identification of opportunities within the ESG parameters
    • ESG in the corporate client business
    • Magical square of investing

    Overview

    Effective ESG language skills have become critical to building sustainable client relationships, communicating sustainable financial solutions and complying with financial ESG regulations.

    In this module, you will explore how to effectively communicate ESG concepts and products in client conversations, promote ethical and sustainable practices to yourself and your clients, and contribute to the transition to a more sustainable banking industry.